Ghana news briefing
Upper West PURC resolves 548 complaints
86 per cent of the total, were related to service quality.
He reaffirmed the commission's commitment to protecting consumers and said the regional office would continue to collaborate with utility service providers and other stakeholders to improve the quality, reliability and accessibility of electricity and water services in the Upper West and Savannah regions.
Service quality dominates complaints Speaking in an interview, the Upper West Regional Manager of the PURC, Ali Abdul-Wadud, said service quality issues accounted for most complaints recorded during the period.
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