Ghana news briefing
ECG invests GH¢710,965 in infrastructure replacement across Greater Accra
Madam Bruce-Nelson said 787 complaints were made against ECG, 169 against the Ghana Water Company Limited (GWCL), while 30 were made by ECG against customers.
Madam Bruce-Nelson said, in protecting the interests of consumers and utility service providers, some credit adjustments were made in favour of consumers, with ECG making adjustments of GH¢1,921.
Madam Bruce-Nelson said the Regional Office also reviewed key performance indicators for ECG and GWCL, particularly the five-day period given to the utilities to resolve complaints brought before them.
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