PURC Central Region resolves 95% of consumer complaints in first half of 2026

The Public Utilities Regulatory Commission (PURC) Central Regional Office recorded significant achievements during the first half of 2026, strengthening consumer protection, regulatory oversight and stakeholder engagement across the region.

The Office further established collaborative platforms involving Presiding Members, Assembly Members, Metropolitan, Municipal and District Chief Executives (MMDCEs), technocrats and other key stakeholders to enhance coordination in addressing utility service delivery challenges.

According to the Commission, these efforts are essential to strengthening consumer confidence, promoting regulatory compliance and ensuring sustainable utility service delivery in line with its mandate.