PREMIUM SIM deactivation now backed by law, CA says Communications Authority of Kenya says it has an elaborate regulatory framework that governs SIM card deactivation and recycling. Business Just now Listen

The Communications Authority of Kenya (CA) says deactivation and recycling of SIM cards is now governed by a court-sanctioned framework that also draws on guidance developed by the International Telecommunication Union (ITU).

CA’s Director-General David Mugonyi told the National Assembly’s Public Petitions Committee that the regulator has developed Procedures and Technical Safeguards for Deactivation and Recycling of Inactive Mobile Numbers, 2026 regulations, aimed at providing a structured process for service providers.