Mobile money fraud: CSA calls for stronger safeguards across telecom networks

Mr Avornyotse, however, stressed that mobile money fraud is not limited to one telecom operator, noting that other networks also experience similar challenges.

The Acting Director of Communications, International Cooperation and Strategic Partnership at the CSA, Benjamin Maduro Avornyotse, said they have received numerous reports of fraud involving mobile money platforms and are engaging telecommunication companies and other stakeholders to identify gaps in the current system and develop measures to prevent abuse.

He acknowledged that complaints relating to mobile money fraud continue to increase, describing the number of reports received by the Authority as “one too many.