ChatGPT’s advice kept man from seeking medical treatment for dangerous condition, lawsuit claims

Winters’ lawsuit seeks damages and a court order directing OpenAI to have the chatbot terminate conversations ‌when immediate ⁠medical assistance is needed.

While earlier responses from the bot ​advised him to consult with a medical professional, the bot eventually stopped offering those disclaimers, the lawsuit says.

It also asks the court to pause the rollout of ChatGPT 4o Health, a specialised health product that allows users to upload medical records and receive personalised health advice, until third parties audit the platform’s safety.