When thousands can’t opt out: The broken system behind national service cloth deductions

I just don’t need it,” Akosua Acheampong (not her real name) recounts her frustration using the online portal of the National Service Authority, as she hit the cancel button several times to terminate a subscription to pay for a cloth.

The 100-cedi NASPA cloth For years now, the National Service Personnel Association (NASPA) distributes a mandatory branded fabric – the National Service Cloth – to service personnel working in public offices and agencies across various districts of the country.

It indicated that she had subscribed to the National Service Personnel Association (NASPA) cloth, even though she did not subscribe or order to receive any cloth from the Authority nor the Association.