GCB MD engages customers in live social media ‘Ask Me Anything’ session

Streamed live on GCB Bank’s Facebook and Instagram platforms, the interactive session gave participants direct access to the Bank’s top executive, sparking conversations that ranged from leadership and digital banking to customer experience and the future of Ghana’s number one bank.

Customers of Ghana’s GCB Bank PLC, and members of the public had the opportunity to engage directly with Managing Director, Farihan Alhassan, during a social media live “Ask Me Anything” (AMA) session held as part of the Bank’s Customer Service Month 2026 activities.“This session gave customers direct access to the Bank’s leadership and an opportunity to better understand our priorities, service commitments and the steps we are taking to enhance their overall banking experience,” he added.