Communiqué: Digital Economy Forum calls for urgent action to protect public trust in Ghana’s cash-lite economy

The forum brought together regulators, banks, fintech operators, mobile money providers, cybersecurity experts, academia, agents, students and members of the public for a documentary-led national dialogue on fraud and digital trust.

This was the central issue at the inaugural Digital Economy Forum, convened by JoyNews and the Multimedia Group in partnership with Hubtel under the theme "The Trust Crisis: Why Fraud is Holding Back Ghana’s Digital Economy".

The forum recommended stronger industry-wide coordination, including the onboarding of fintechs and dedicated electronic money issuers onto the FinSec Security Operations Centre, the creation of a unified fintech and PSP association, stronger real-time fraud intelligence sharing, improved public education and better training for frontline police officers.