Business Development Manager

Job Description

• Location: Dzorwulu - Accra 
• Reports To: CEO 

Job Purpose
The Business Development Manager is responsible for driving revenue growth by identifying new business opportunities, securing contracts, and expanding market presence within the Integrated Facility Management sector. The role focuses on strategic client acquisition, tender management, relationship development, and long-term contract growth across hard and soft FM services.

Key Responsibilities

• Develop and implement business development strategies aligned with company objectives.
• Identify new market opportunities within corporate, industrial, healthcare, educational, retail, and residential sectors.
• Identify and pursue new leads through networking, referrals, cold calling, and industry events.
• Conduct client needs assessments and propose customized IFM solutions.
• Maintain a strong client pipeline and CRM database.
• Identify and evaluate tender opportunities.
• Coordinate with operations, finance, and technical teams to develop competitive bids.
• Lead contract negotiations and close deals.
• Ensure smooth transition from sales to operations.
• Drive contract renewals and client retention strategies.
• Work closely with Operations Managers, QHSE, Finance, and HR to ensure service excellence.
• Provide feedback from clients to improve service delivery.
• Prepare weekly sales reports and pipeline updates.

Required Skills or Experience

Qualifications and Experience

• MSc in Business Administration, Marketing, Engineering, or related field.
• Minimum of 5 - 8 years’ experience in Business Development within Facility Management, Property Management, Construction, or related industry.
• Proven track record in tendering and contract negotiation.
• Strong understanding of integrated FM services (hard & soft services).

Core Competencies

• Strategic thinking
• Negotiation and persuasion skills
• Strong communication and presentation skills
• Relationship management skills
• Results-driven mindset
• Salary is negotiable based on experience and skills