Why Cash still rules in a Digital Economy: Understanding the gap between technological progress and everyday financial behaviour
As a result, even individuals who actively use digital platforms may still prefer to convert funds into cash for their day-to-day transactions.
In addition, cash requires no intermediary system, removing the risk of network downtime or platform failures that can occasionally disrupt digital transactions.
Cash is also visible, allowing users to clearly see and confirm the value exchanged, whereas digital funds may require access to applications or network connectivity to verify.
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