Ghana’s power and water sectors set for digital boost under new regulatory data platform
Executive Secretary of PURCGhana’s electricity and water sectors are set for a major digital transformation following the start of work on a new Regulatory Information Database Management System (RIDBMS) Phase II project aimed at improving regulation, service delivery and consumer protection.
As Ghana pushes ahead with its wider digital transformation agenda and plans linked to a 24-hour economy, the RIDBMS Phase II project is expected to become an important tool for improving utility regulation.
Once operational, the platform will bring regulatory data into a single digital system, allowing authorities to track utility performance more effectively, carry out digital inspections, analyse service quality, automate regulatory processes and improve response times to customer complaints.
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