Digital fraud, card disputes top banking complaints in 2025 – BoG Report
Digital fraud and card-related disputes were among the major concerns raised by bank customers in 2025, according to the Bank of Ghana’s Annual Report.
The Bank of Ghana said it has, over the years, implemented measures to address public complaints and improve accountability within the banking sector.
The central bank also revealed that it has been working with industry players and its officers on strategies to reduce fraud and improve the customer experience across the banking sector.
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