Accra to host 5th ICUSS, cementing excellence as Africa’s growth currency

This October, the continent’s definitive answer takes center stage as the International Customer Service Summit (ICUSS) announces its 5th edition, set to open Customer Service Week Ghana & Africa 2026 on October 2nd at the La-Palm Royal Beach Hotel in Accra.

Wellington, Founder & CEO of Customer Service Africa, TEDx Accra speaker, and originator of the “Attitude Is Your Currency®️” philosophy—the summit was built on a radical conviction: that service is not a support-desk function, but the very leadership and culture discipline that separates thriving institutions from stagnant ones.

The sponsors and partners include Iserd, La Palm Royal Beach Hotel, GUBa, Green Trek Tours, Afrimass, Repute-Burson, Graphic Business, Joy FM, Joy Business,MyJoyOnline, GBC, Soul Impact, Sazian Specialist Clinic, Ellaven Consult, GHATOF, GTA and GTDC“These organisations have demonstrated outstanding support for the Customer Service Summit,” said Priscilla M.