Patients at Achimota and Ga North Municipal Hospitals did not hold back as they directly voiced their frustrations to the Minister of Health, , during an unannounced inspection tour of the two facilities on Friday, August 1, 2025.
The surprise visits, part of the minister's broader efforts to assess healthcare delivery and identify urgent gaps, exposed a series of operational challenges ranging from staff absenteeism and long queues to outdated equipment and high treatment costs.
At Achimota Hospital, patients openly complained about delays in receiving medical attention and the rising cost of care. "I have been waiting for a long time just to hear my name and receive my medication," said a visibly frustrated woman at the pharmacy. "Although the nurses are friendly, it takes a long time to get treated." Another patient decried the burden of out-of-pocket expenses, "I'm paying out-of-pocket for my treatment, and it's expensive.
I hope the hospital can improve its services, and the government can also make healthcare more affordable." The minister inspected key departments, including the maternity wards, female ward, VIP ward, consulting unit, and pharmacy.
