The Minister of Foreign Affairs, , has stated that decisive actions and measures are being undertaken by his office to address what he described as 'discourteous conduct' within some Ghanaian embassies and diplomatic missions.
In a Facebook post addressing concerns raised by some Ghanaians about issues at various embassies, the minister stated that he has instituted six new policy directives to address the grievances of individuals who have had unpleasant experiences at these diplomatic missions.
Ablakwa stated that as part of the new directives, the ministry has implemented a code of conduct to guide how embassy staff should interact with clients.
Additionally, he announced that instructions have been issued for the reconfiguration of phone systems to enable the embassies to handle multiple calls simultaneously, among others. "All your justified grievances about the lack of responsiveness and discourteous conduct at some of Ghana's diplomatic missions abroad have been duly noted.
