Minister for Communication, Digital Technology and Innovations, Samuel Nartey George, has put telecom operators on notice: deliver better service or pay the price.
Speaking at a high-level meeting with the CEOs and technical teams of MTN, Telecel, and AT on Friday, May 30, Mr George warned that operators who fail to improve network performance by the end of the year would face regulatory sanctions. "We are not doing sentiments.
We are doing engineering," he said. "If you have infrastructure in place but your service is poor, we must begin to take regulatory action." The warning follows a National Communications Authority (NCA) report on 48 localities across Ghana, which highlighted widespread inconsistencies in service quality.
Even in economically significant areas like East Legon and Amasaman, users experience call drops, poor data speeds, and network blackouts.
