MTN has confirmed that an unknown third party claims to have accessed parts of its systems but insists there is no evidence that customers' accounts or mobile money (MoMo) wallets have been compromised.
In a statement issued on April 24, 2025, the telecom giant explained, "An unknown third party has claimed to have accessed data linked to parts of our systems.
At this stage, we do not have any information to suggest that customers' accounts and wallets have been directly compromised." Responding swiftly to the incident, MTN activated its cybersecurity protocols and alerted law enforcement agencies, including the South African Police Service (SAPS) and the Hawks.
Authorities across affected regions have also been notified, with investigations currently underway.
