The Agricultural Development Bank (ADB) leveraged technology to drive customer experi­ence at the Kwahu Business Forum held last Saturday at Mpraeso in the Eastern Region.

The high-level business forum brought together financial institutions, private sector leaders, MSMEs, government officials, and global businesses as part of a comprehensive Kwahu Easter Busi­ness Dialogue under the theme "The Fu­ture of Business: The Role of the Financial Sector." The Bank's exhibition booth attracted very high number of foot traffic throughout the forum, largely due to the deployment of a fully digitised customer onboard­ing platform com­bined with profes­sionalism to ensure exceptional customer experience.

Staff of adb Bank at the exhibition stand during the Kwahu Business forum.

Inset: Edward Ato Sarpong, Managing Director of ADB Visitors were able to open ac­counts instantly using a simplified, internally developed platform with paperless processes.