In a bid to promote cooperation and harmony in the labour environment, organisations have been encouraged to use mediation to address workplace and labour disputes.
Dr.
Bernice Welbeck, Director of Administration and Human Resources at the National Labour Commission (NLC), recommended mediation as an effective means for resolving work-related conflicts.
She emphasised that the adverse effects of labour unrest make it essential for organizations to proactively prevent or manage disputes through professional mediation, a key mechanism under Alternative Dispute Resolution (ADR).