Receptionist

Job Description

• Reports To: Operations Manager

Purpose
To provide professional front desk services while ensuring the smooth day-to-day administration, organization, and overall appearance of the office.

Key Responsibilities

• Welcome and assist all visitors and clients professionally.
• Manage incoming calls, emails, and correspondence.
• Schedule appointments and meeting rooms.
• Receive and manage deliveries and courier services.
• Maintain office supplies and administrative records.
• Ensure the office environment remains clean, organized, and fully operational at all times.
• Coordinate with cleaners, maintenance personnel, and service providers to address office needs promptly.
• Provide administrative support to Management and other departments as required.

Required Skills or Experience

Qualifications

• Diploma or Bachelor's Degree in Business Administration or a related field.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Proficiency in Microsoft Office applications.
• Minimum of 2 years experience is required.

Key Performance Indicators

• Professional client reception.
• Office organization and cleanliness.
• Timely administrative support.
• Availability of office supplies.
• Efficient coordination of office operations