Confidential

Confidential

O&M Project Manager

AccraFull-timeTelecommunicationsEngineering📅 2026-08-01T00:00:00.000Z

Education

Master’s Degree

Experience

4 years

Salary

GH¢

Source

JobsInGhana

Apply Now

Job Description

Job Description

PURPOSE OF THE JOB 
The O&M Project Manager is responsible for coordinating all the activities of O&M with the various Managers in the Company for the sites and the clients assigned and report to the Chief Executive Officer .The activities include all O&M activities like PM, CM, Call out, Refueling, Escalation Management, Change Management, day to day reports, tracking of KPI’s for the O&M Staff.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • SLA targets
  • QSHE
  • Resource Management
  • Cost Control
  • ISO Compliance
  • Various client Reports
  • Prepare daily/weekly/monthly O&M internal reports
  • Replace RM when required
  • Change Management
  • Timely invoicing
  • Zero LD
  • Software Application Compliance
OTHER DUTIES AND RESPONSIBILITIES
  • Coordinate with Assistant operations manager, Field Supervisors and follow up the progress of work and make sure that its being completed according to plan.
  • To overlook fueling procedures, theft, spoilages and propose corrective actions
  • Ensure receipt of daily/weekly and monthly client and internal reports
  • To support site security activities.
  • Improving processes, procedures and cost savings where approved.
  • Disciplinary procedures.
  • Spares Management.
  • Ensure proper management of emergencies and escalations processes.
  • Support Staff and Colleagues.
  • Customer Interface.
  • Liaison with Clients
  • Compliance on Service Now Application to enjoy full benefit.
  • Keep incidence register
  • Ensure full compliance with company’s Lifesaving rules and other relevant regulations within their respective departments.
  • Organize and conduct trainings on HSE matters, emphasizing safety protocols and best practices.
  • Lead and participate in field audits (boots not suits audits) to assess safety compliance and identify areas for improvement.
  • Promote a strong safety culture within their departments through effective communication, training, and awareness programs.
  • Collaborate with cross-functional teams to implement HSE initiatives and improve safety performance.
  • Monitor and evaluate the effectiveness of HSE programs and procedures, recommending and implementing corrective actions as necessary.
  • Allocate resources and establish priorities to support HSE initiatives within the department.
  • Provide leadership and guidance to departmental team members on HSE matters.
  • Apply the stop work authority in case of non-compliance with the company’s Lifesaving rules.
 

SUPERVISORY RESPONSIBILITIES

  • Manage high Performance teams and communicate with clients to  solve problems on time 
  • Streamlining operation and maintenance in general and fault handling in particular
  • Critical decisions are to be made in consultation with the Project Director and its implementation supervised in the regions.
GENERAL DUTIES
  • Any other duties that may be assigned.
KEY PERFORMANCE INDICATORS
  • Achieve minimum Netis SLA target on all categories
  • Achieve 100% PM completion and picture reporting 
  • Achieve the cost control as per the budget assigned
  • Good relation with client 
  • Timely receipt of Daily, Weekly and Monthly  detailed Internal report 
  • Timely  receipt of client reports like Fault Analysis/Power report/weekly O&M report
  • Timely resolving of all operation and maintenance issues raised.
  • Achieved customer or client satisfaction
  • Prompt attendance to Refueling Support.
  • Timely completion of all works in accordance with agreed standards and budget specifications.
  • Completion of SHERQ-related trainings within the department.
  • Active participation in SHERQ initiatives.
  • Compliance with safety regulations and standards.
  • Reduction in incidents and accidents within the department.
  • Timely resolution of safety-related issues.
  • Reduction in environmental impact through resource conservation and waste reduction (when relevant).
  • Adoption of renewable energy sources and green technologies where applicable (when relevant).
  • Departmental performance indicators aligned with safety and sustainability goals.

Requirements

Required Skills or Experience

MINIMUM REQUIREMENTS / QUALIFICATION
  • Engineering Degree or Equivalent
EXPERIENCE
  • Minimum 4-5 years in Telecom Operations & Maintenance
KNOWLEDGE
  •    Knowledge in  management  of the Active and Passive aspects of work in  the telecom Industry
  •    Knowledge of telecom operations, technology, and equipment.
SKILLS & ABILITIES
  • Planning, organizing & project management
  • Leadership Skill.
  • High degree of Integrity.
  • Strong interpersonal skills
  • High sense of professionalism
  • Very good English language
  • Good time management skills
  • Timely, accurate and quality reporting
  • Customer Service Orientation
  • Strong negotiation skills
  • Mathematical ability
PERSONAL ATTRIBUTES
  • Ability to work under pressure
  • Reliable
  • Proactive
  • Cultural Sensitivity
  • Ability to multi-task

How to Apply

How To Apply

  • Equal opportunity for all qualified candidates that apply. 
  • Females are encouraged to apply. 

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