
Confidential
O&M Project Manager
AccraFull-timeTelecommunicationsEngineering📅 2026-08-01T00:00:00.000Z
Education
Master’s Degree
Experience
4 years
Salary
GH¢
Source
JobsInGhana
Job Description
Job Description
PURPOSE OF THE JOB
The O&M Project Manager is responsible for coordinating all the activities of O&M with the various Managers in the Company for the sites and the clients assigned and report to the Chief Executive Officer .The activities include all O&M activities like PM, CM, Call out, Refueling, Escalation Management, Change Management, day to day reports, tracking of KPI’s for the O&M Staff.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- SLA targets
- QSHE
- Resource Management
- Cost Control
- ISO Compliance
- Various client Reports
- Prepare daily/weekly/monthly O&M internal reports
- Replace RM when required
- Change Management
- Timely invoicing
- Zero LD
- Software Application Compliance
OTHER DUTIES AND RESPONSIBILITIES
- Coordinate with Assistant operations manager, Field Supervisors and follow up the progress of work and make sure that its being completed according to plan.
- To overlook fueling procedures, theft, spoilages and propose corrective actions
- Ensure receipt of daily/weekly and monthly client and internal reports
- To support site security activities.
- Improving processes, procedures and cost savings where approved.
- Disciplinary procedures.
- Spares Management.
- Ensure proper management of emergencies and escalations processes.
- Support Staff and Colleagues.
- Customer Interface.
- Liaison with Clients
- Compliance on Service Now Application to enjoy full benefit.
- Keep incidence register
- Ensure full compliance with company’s Lifesaving rules and other relevant regulations within their respective departments.
- Organize and conduct trainings on HSE matters, emphasizing safety protocols and best practices.
- Lead and participate in field audits (boots not suits audits) to assess safety compliance and identify areas for improvement.
- Promote a strong safety culture within their departments through effective communication, training, and awareness programs.
- Collaborate with cross-functional teams to implement HSE initiatives and improve safety performance.
- Monitor and evaluate the effectiveness of HSE programs and procedures, recommending and implementing corrective actions as necessary.
- Allocate resources and establish priorities to support HSE initiatives within the department.
- Provide leadership and guidance to departmental team members on HSE matters.
- Apply the stop work authority in case of non-compliance with the company’s Lifesaving rules.
SUPERVISORY RESPONSIBILITIES
- Manage high Performance teams and communicate with clients to solve problems on time
- Streamlining operation and maintenance in general and fault handling in particular
- Critical decisions are to be made in consultation with the Project Director and its implementation supervised in the regions.
GENERAL DUTIES
- Any other duties that may be assigned.
KEY PERFORMANCE INDICATORS
- Achieve minimum Netis SLA target on all categories
- Achieve 100% PM completion and picture reporting
- Achieve the cost control as per the budget assigned
- Good relation with client
- Timely receipt of Daily, Weekly and Monthly detailed Internal report
- Timely receipt of client reports like Fault Analysis/Power report/weekly O&M report
- Timely resolving of all operation and maintenance issues raised.
- Achieved customer or client satisfaction
- Prompt attendance to Refueling Support.
- Timely completion of all works in accordance with agreed standards and budget specifications.
- Completion of SHERQ-related trainings within the department.
- Active participation in SHERQ initiatives.
- Compliance with safety regulations and standards.
- Reduction in incidents and accidents within the department.
- Timely resolution of safety-related issues.
- Reduction in environmental impact through resource conservation and waste reduction (when relevant).
- Adoption of renewable energy sources and green technologies where applicable (when relevant).
- Departmental performance indicators aligned with safety and sustainability goals.
Requirements
Required Skills or Experience
MINIMUM REQUIREMENTS / QUALIFICATION
- Engineering Degree or Equivalent
EXPERIENCE
- Minimum 4-5 years in Telecom Operations & Maintenance
KNOWLEDGE
- Knowledge in management of the Active and Passive aspects of work in the telecom Industry
- Knowledge of telecom operations, technology, and equipment.
SKILLS & ABILITIES
- Planning, organizing & project management
- Leadership Skill.
- High degree of Integrity.
- Strong interpersonal skills
- High sense of professionalism
- Very good English language
- Good time management skills
- Timely, accurate and quality reporting
- Customer Service Orientation
- Strong negotiation skills
- Mathematical ability
PERSONAL ATTRIBUTES
- Ability to work under pressure
- Reliable
- Proactive
- Cultural Sensitivity
- Ability to multi-task
How to Apply
How To Apply
- Equal opportunity for all qualified candidates that apply.
- Females are encouraged to apply.