Learning & Development Officer

Job Description

• JOB GRADE: B1
• REPORTS TO (FUNCTIONAL) Unit Head, Learning & Development
• REPORTS TO (BUSINESS)Head Human Resource
• DIRECT REPORTS: None
• INDIRECT REPORTS: None

ROLE SUMMARY
To provide HR Support in the field of Learning & Development by working closely with the Training Team, Staff and External Resource Providers to deliver the scheduled Training Programs for the Company.

KEY RESPONSIBILITIES

• Coordinate the development, delivery, and evaluation of staff learning and development programs and the implementation of an annual corporate training
• Administrate Enterprise Life Online Learning Platforms and drive utilization and implementation of learning actions.
• Assist in developing and facilitating relevant “in-house” training sessions/programs.
• Develop and coordinate the corporate induction programs and traineeship programs.
• Assist in developing training Frameworks, and policies. and procedures.
• Research on relevant areas and advise function heads on insights and recommendation
• Support the development of training needs assessments, training surveys, feedbacks, and training monitoring systems and particularly post-training impact assessment reports
• Work directly with internal and external stakeholders and departments in planning and delivering training programs.
• Research Work and Training Content Development required to facilitate training sessions

Required Skills or Experience

EXPERIENCE/ KNOWLEDGE REQUIRED

• First Degree in any relevant field from an accredited university
• At least 2 years post national service experience in Learning and Development
• Good communication and presentation skills
• Creative, confident, and professional person with high levels of self-drive

KEY COMPETENCIES (SKILLS & BEHAVIOURS)

• Communication Skills
• Presentation skills
• Conversant with Microsoft Office (MS Word, MS Excel, MS PowerPoint & MS Outlook)
• Conversant with meeting tools such as Zoom and Microsoft Teams
• Conversant with e-learning platforms
• Ability to multi-task
• Strong Customer Service, Interpersonal, Communication, and Report Writing Skills
• Data Management
• Strong execution skills
   

COMPETENCIES
CORE	LEADERSHIP	TECHNICAL
Friendliness Professionalism Reliability Excellence Trust	Building Leadership Customer Sensitivity Innovation Super Connector Change Leadership	Training and Awareness Attention to detail Market Intelligence Research and Analytics Project Management