Cluster Leader – Knowledge Management, Digitalization, Communication and Learning

Job Description

• Cluster: Knowledge Management, Digitalization, Communication and Learning
• Duty Station: Accra, Ghana
• Procurement Ref: FARA/Adv./KMCL/2026/01

• Provide strategic leadership for FARA's, knowledge management, digitalization, communication, and organizational learning functions. 
• Develop and strengthen systems for knowledge management, digital collaboration, organizational learning plus the preparation and dissemination of high-quality communication products 
• Develop and implement integrated communication, branding, visibility and stakeholder engagement strategies aligned with FARA's Strategic Plan. 
• Oversee FARA's corporate identity, website, digital platforms and social media presence to strengthen institutional visibility and stakeholder engagement. 
• Build and sustain strategic partnerships with the African Union system, Regional Economic Communities, agricultural research, extension and education institutions at all levels, CGIAR Centres, development partners, the knowledge management for agricultural development (KM4AgD) network, farmer organizations, media and the private sector. 
• Monitor and evaluate the effectiveness of communication, knowledge management and learning initiatives, ensuring continuous improvement and organizational impact. 
• Contribute to institutional resource mobilization through strategic positioning, visibility and the development of high-quality communication and knowledge products. 
• Lead and mentor a multidisciplinary team while fostering a culture of collaboration, innovation and continuous learning. 
• Perform any other duties assigned by Management . 

Required Skills or Experience

• Master's degree or equivalent in Knowledge Management, Development Communication, Information Science, Digital Media or a related discipline. 
• A PhD in a relevant discipline will be an added advantage. 

• A minimum of ten (10) years of progressively responsible professional experience in knowledge management and development communication, with roles in supervising digitalization and organizational learning or a related field, with at least five (5) years in a senior leadership or management role. 
• Proven experience establishing and managing knowledge management systems, digital platforms and organizational learning initiatives. 
• Demonstrated experience developing and implementing organizational communication, branding and stakeholder engagement strategies. 
• Strong experience leading multidisciplinary teams 
• Excellent writing, editing and presentation skills, with demonstrated ability to translate complex scientific and technical information into compelling communication and knowledge products for diverse audiences. 
• Demonstrated experience in media relations, advocacy, partnership development and stakeholder engagement at national, regional or international levels. 
• Experience managing knowledge management platforms, digital communication platforms and social media campaigns. 
• Experience working with regional, continental or international organizations, particularly within the African Union ecosystem, CGIAR, continental or regional research, innovation or education networks / organisations, or similar institutions, will be a distinct advantage. 
• Demonstrated experience supporting resource mobilization through strategic communication and partnership engagement. 

• Knowledge management in the agri-food system domain
• Strategic communication, corporate branding and reputation management. 
• Digital communication and social media management including communication analytics and performance measurement. 
• Science writing and editing. 
• Stakeholder engagement and partnership development. 
• Domestication of digital transformation strategies in the agrifood domain
• Organizational learning
• Project development and execution 

• Strategic leadership with proven planning, organizational and decision-making skills, plus a strong results and accountability orientation. 
• Excellent interpersonal, negotiation and networking skills. 
• Strong analytical and problem-solving abilities. 
• Ability to influence at senior policy and institutional levels. 
• Ability to lead multidisciplinary and multicultural teams. 
• High standards of integrity, professionalism and diplomacy. 

• Excellent oral and written communication skills in English are essential. 
• Working knowledge of French and/or Portuguese will be a strong advantage.