Use of AI by SARS does impact on taxpayer’s rights: Institute
When it comes to Lwazi it’s your responsibility as a taxpayer, it’s not SARS responsibility to make sure that the information is correct and again, having a practitioner is always the best option,” Van Heerden adds.
Van Heerden says because SARS is relying heavily on AI for revenue purposes this creates an imbalance for having a purpose-built model and taxpayers using free models, outdated and not built for tax legislation.
While SARS’ AI assistant, Lwazi, is meant to provide basic guidance but the responsibility lies on the taxpayer to ensure that the information is correct.
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