The most expensive communication mistake professionals make, by Ruth Oji
Pragmatics examines how context shapes meaning, how the same words can mean different things in different situations, and how much of what we communicate is actually implied rather than stated.
Clarity requires not only expressing ourselves well, but also understanding how our expression will be received, what context our listener brings, and where our reasoning might diverge from theirs.
It is believing that if we just choose the right words, we will be understood, without recognizing that understanding happens in the listener’s mind, not in our sentences.
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