The high cost of condescension: Why workplace feedback needs dignity upgrade, by Ruth Oji
Until organizations fundamentally rethink what good leadership looks like and create genuine accountability for how senior staff treat people, the abuse will continue.
We’ve normalized a workplace culture where “giving feedback” has become a euphemism for public humiliation, where “addressing queries” means interrogating employees like hostile witnesses, and where senior staff wield their authority like a weapon rather than a responsibility.
Ruth Oji Imagine this scenario: a senior manager publicly interrogates a junior employee about a minor reporting error.
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