Show us the clause: Hospitals demand answers over SHA's 2pc deduction Row grows over system fee deducted before hospitals receive payment. Health Just now Listen
They are asking SHA to identify the specific provision in the Social Health Insurance Act, the Digital Health Act or the service-level agreements that permits a private company to deduct money from public health insurance claims before hospitals receive payment.
In a statement, Chief Executive Officer Dr Mercy Mwangangi said the two per cent is a system service fee provided for under the Digital Health Act, 2023, and related regulations.
Every month, without explanation, two per cent disappears from the claims hospitals submit to the Social Health Authority (SHA).
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