PREMIUM Kenyan businesses face higher online costs as WhatsApp stops free messages WhatsApp will charge $0.0040 (Sh0.52) per delivered message. Business Just now
“Effective October 1, 2026, Meta will charge on a per-message basis for utility messages sent in response to users (within an open 24-hour customer service window).
Meta said the 24-hour customer service window is calculated from the time each user message is sent.
Photo credit: File Meta said the 24-hour customer service window is calculated from the time each user message is sent.
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