NCAA threatens to suspend Royal Air Maroc operations over passenger complaints
“Strict enforcement will happen against this airline and my department will push for a stoppage of Royal Air Maroc operations in Nigeria until they make a commitment to treat Nigerian passengers better.
By Dickson Omobola Nigeria Civil Aviation Authority, NCAA, Wednesday, threatened to stop Royal Air Maroc’s operations in Nigeria over what it described as incessant disregard of Nigerian passengers and violations of consumer protection regulations.
His words: “The airline, Royal Air Maroc, has for the longest time, been the biggest culprit when it comes to baggage infractions, poor passenger handling, and extremely poor resolution processes when dealing with Nigerian passengers.
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