Monkeys handle conflicts better than we do. Here’s why A team can achieve its goals but become weaker in the process if it neglects relationships. Life & Style Just now
The following three mechanisms have one thing in common — they push the relational dimension of the conflict into the background, driven by the need to protect the ego: The threat to identity, which transforms disagreement into a judgment of our personal worth.
Under these conditions, the bond weakens, trust erodes and even a good solution may be rejected if it means one party will lose face.
Conflict can more easily shift from the initial disagreement to the defence of one’s position, autonomy or personal image.
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