LASTMA receives 2,843 calls in 30 days via toll-free line, opens complaint centre
“The Physical Complaint Centre complements our 3367 Toll-Free Call Centre by providing members of the public who prefer face-to-face engagement with a convenient platform to report traffic-related concerns, seek clarifications and lodge complaints regarding the conduct of our officers,” he said.
He noted that the toll-free line and complaint centre formed part of LASTMA’s wider reform efforts aimed at promoting accountability, rebuilding public trust and improving engagement with road users.
By Olasunkanmi Akoni The Lagos State Traffic Management Authority (LASTMA) has disclosed that its newly introduced toll-free hotline received 2,843 public engagements within its first 30 days of operation as part of efforts to improve transparency and strengthen citizen participation.
This is a summary of the original articles listed below. Always read the source articles for the full context. GhanaSummary does not create or modify the news — we summarise and link to original publishers.
