LASTMA opens physical complaint centre
“The Physical Complaint Centre complements our 3367 Toll-Free Call Centre by providing members of the public who prefer face-to-face engagement with a convenient platform to report traffic-related concerns, seek clarifications and lodge complaints regarding the conduct of our officers,” he said.receives 2,843 calls in 30 days via new toll-free line By Olasunkanmi Akoni The Lagos State Traffic Management Authority, LASTMA, said its newly inaugurated toll-free hotline recorded 2,843 public engagements within the first 30 days of operation, as the agency moves to strengthen transparency and citizen engagement.
He noted that both the toll-free line and the physical centre are “integral pillars” of LASTMA’s broader institutional reform agenda aimed at entrenching transparency, strengthening public trust, and improving communication with road users.
This is a summary of the original articles listed below. Always read the source articles for the full context. GhanaSummary does not create or modify the news — we summarise and link to original publishers.
