ECG Ghana contact numbers and office locations

ECG Ghana contact numbers and office locations

Having the ECG Ghana's contact numbers is vital for inquiries and emergencies. The responsibility of the Electricity Company of Ghana (ECG) is to distribute electricity in nine operational regions of Ghana including Accra West, Accra East, Ashanti, Eastern, Central, Western, Tema, Volta, and Sub-Transmissions. The company is not available in all the 10 administrative regions of Ghana. The primary function of the ECG is to transmit, supply and distribute electricity. The company purchases power in bulk from the generating company (VRA- Volta River Authority), then distributes it. In addition, the ECG constructs, installs, assembles, repairs, operates or removes sub-transmission stations, electrical appliances, fittings, and electrical installations. Finally, ECG executes and supervises national electrification programmes on behalf of the government. This article will provide you with the ECG Ghana contact, numbers, and office locations.

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The ECG, is important to the economic development of Ghana. Electricity contributes significantly to businesses and household operations. A number of appliances depend on the availability of electricity which is why many governments invest in its efficient supply. In case you have any inquiries, knowing which ECG numbers to call within your region is important. Here are a few contact details to remember.

About ECG Ghana

The is a limited liability company owned by Ghana’s government. It was incorporated under Companies Code, 1963 (Act 1979) in February 1997. It was established in 1947, with the responsibility of distributing power to all parts of the country. In 1962, the company became the electricity division. Later on, in 1967 it was converted into the Electricity Corporation of Ghana by (NLCD 125). In 1987, the Northern Electricity Department (NED) took over the Northern region from ECG, the responsibility of electricity distribution. NED was established under the Volta River Authority (VRA). Since then, the ECG has been left with the responsibility of power distribution in six operational regions of South Ghana.

The company's is to ensure the public is provided with quality, safe, and reliable electricity service so as to facilitate the growth and development of the economy. The strategic objectives of the company are to improve system reliability, improve organizational culture and improve operational efficiency.


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The ECG Ghana contact numbers that you can call in case of inquiries or power interruptions are shown below:

ECG Ghana head office contact

The is located at Electro Volta house. You can contact the head office using the following contact information.

P.O. Box 521, Accra

Tel: +233 (0)302 676727-47

Fax: +233 (0)302 666262

Call Center: +233 (0)302 611611

The head office is broken down into nine operational regions which are not necessarily the 10 administrative regions of Ghana:

    Accra East Accra West Ashanti Central Eastern Tema Volta Western

Below are the regions and contact for ECG Ghana:

Accra East region

The specific locations and contact numbers of ECG at Accra ECG region are:

    Kwabenya District Office, next to Atomic Police Station 0302-230190-3/0302-221805 Accra East Regional Yard, next to Rex Cinema, Accra Central - 0302-664900 Legon District Office, near Ghana Water Company Office, a few meters from University of Ghana main gate- 0302-512888 Airport Junction, on your way to Diplomatic Shop (Cash Collection Point)-Osu R.E. Customer services center near Papaye Restaurant- 0302-512888 Teshie District office- 0302-715591, 711599 Teshie Tsui Bleoo (Cash collection point) - 0302-711599 Accra New Town, next to old West Africa Secondary School (Cash Point)- 0302-664900
Accra West region
    Accra West regional office (Avenor), behind Neoplan Station- 0302-230190-3 Abeka Junction, on your way to Abeka (Cash Collection Point) Dansoman customer service center (Opposite Dansoman Market)- 0302-301923 Zongo Junction customer service center (near Ghana Water Company)- 0302-301244 Korle Bu customer services center next to the INDAFA Park, Mamprobi - 0302-675733/ 0302-675813 GICEL - Weija (Vending Station) Achimota District Office, near St. John's Grammar School, Dome - 0302-416930/0302-407445 Kaneshie District Office, within Accra West Regional Yard - 0302-688431, 0302-249167

Western region
    Takoradi (ECG regional office)- 03120-21607 Effia Kuma customer service center, around Mrs. Cudjoe - 03120-30984 Agona junction, by-pass on Tarkwa road - 03120-91114 Bogoso district office - 0244-621796/020-3323533 Tarkwa district office - 027-6772927
Ashanti region
    ECG regional office, Adum - 03220-25381 ECG regional office, near Airport Roundabout -03220-27937 Offinso, Dentin, shares a wall with Ghana Water Company - 03220-94793/97 Effiduase - 03220-92067 Agogo (Cash collection point) Bantama near the Presby church
Central region
    Cape Coast at ECG regional office - 03321-32125/26 Kommenda customer service center Saltpond district office - 03321-92074 Abura Dunkwa district office Assin Fosu district office - 03321-59323 Twifo Praso district office - 03321-94108 Ajumako district office - 03321-92022 Breman Asikuma district office - 03321-94230 Winneba district office - 03323-22025 Apam customer service center Swedru district office - 03320-21150/2 Kasoa district office - 0302-861151
Volta region
    Ho at ECG regional office - 03620-28375 Peki Tsiame Dzolokpuita (opposite E.P. Schools)
Eastern region
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    Koforidua at ECG regional office - 0320-22634/22651 Asuom (Cash collection point)
Tema region
    Tema South district office near stadium - 0303-205231 North district office opposite Medass - 0303-307150 Nungua customer service centre, Lashibi near EMEFS - 028-9556764 Nungua, near the Agricultural Development Bank (ADB) (Cash collection point) - 0302-717265 Afienya district office - 028-9557384 Prampram district office - 0303-910003 Krobo district office - 0303-522382 Ada district office - 0303-522382
ECG Ghana contact Kumasi
    Ashanti West - 0322 025385/0322 025381/0322 025382

You should use the ECG Ghana contact that is relevant to you anytime. In case of any inquiries or power interruption, call us using the numbers or visit us at any of our offices near you. This will help us accomplish our dream of providing quality, safe, and reliable electricity service so as to provide support for the growth and development of the economy as a whole.


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