Opportunity International Savings And Loans Ltd Holds Forums For Sme And Micro Loan Clients In Accra And Kumasi

As part of its 20th-anniversary celebrations, Opportunity International Savings and Loans Ltd (OISL), one of the leading providers of financial services in the country, has organized forums for its SME and Microloan clients.

Kwame Owusu-Boateng indicated that the purpose of the forums was to thank their clients for being with the institution all these years and also to enable the clients to be part of the 20th Anniversary celebration of the institution.

Additionally, he stated that the forums were to facilitate an open dialogue to share insights and to gather feedback from the clients of the institution to improve and provide improved services and products for the customers.

He further stated that the forums were also aimed at educating the clients on OISL’s loan requirements and processes and also an opportunity to throw more light on OISL’s digital platforms and how clients could use them to access services in a more efficient way. The Chief Risk Officer, Dr.

Francis Owusu Ansah, the Chief Business Officer of OISL taking his turn during the forums provided insights into OISL’s Credit Delivery System and guided the SME and Microloan clients through the basic Loan Requirements, Application process, Turnaround time, post-disbursement protocols and many more. During the open dialogue sessions, led by Mr.

Richard Anyamesem, the Head of Marketing, clients had the opportunity to provide feedback to OISL regarding their products and services.

He further assured them that their concerns will also be addressed progressively. A total number of One Hundred and Fifty (150) clients attended the forums.

 

 

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