The Public Utilities Regulatory Commission (PURC) has issued a call to action for consumers of water and electricity in Ashanti Region, reminding them of their obligations to settle bills promptly and adhere to rules governing these essential services.
This will allow utility providers to maintain and improve service quality for consumers.
The appeal is part of PURC's ongoing efforts to ensure sustained quality service delivery by utility service providers in the region.
PURC Ashanti Regional Manager Edward Boduah, in a press release, emphasised consumers' critical role in the sustainability of water and electricity services. "For utility providers to maintain and improve their services, consumers must fulfil their obligations - including timely payment of bills.