A US-based content creator known as Maya has taken to social media to share her experience with the Ghana Embassy in Washington, DC, after visa processing delays left her unable to travel home to attend her grandmother's funeral.

In a video message that has since gone viral, Maya revealed she submitted her passport to the Ghanaian embassy over six weeks ago to renew her visa paying for a 15-to 20-day service but has yet to receive any response or her passport. "My grandma just died in Jamaica.

I am devastated.

I want to go home for her funeral and I can't because of the Ghanaian embassy in Washington, DC," she said.