Minister for Communication, Digital Technology and Innovations, Samuel Nartey George, has issued a stern ultimatum to Ghana's mobile network operators, warning them to significantly improve the quality of their services by December 31, 2025, or face severe financial penalties - a portion of which will directly compensate affected customers.
The warning came during a high-level meeting held on Friday, May 30, 2025, with the chief executive officers and technical teams of the country's major telecom providers - MTN, Telecel, and AT.
The minister criticised the persistent poor service experienced by subscribers, particularly in expanding urban centres and key regional towns, despite significant infrastructure investments. "We are not doing sentiments.
We are doing engineering," Mr.
