The Ghana Water Limited (GWL) has affirmed its readiness to follow up on water-related complaints and take immediate steps to resolve them once customers officially report the issues.
Speaking on Channel One TV's Breakfast Daily on Friday, April 18, the Regional Communications Manager for the Accra East Region, Nana Yaw Barima Barnie, urged the public not to remain silent when experiencing water shortages but to take advantage of the GWL customer service offices scattered across the region. "We would want to urge our customers or consumers that if their water is not flowing, they should do well to approach us, come to our office.
There is always an office nearby, so you can go and make your complaint, and after the complaint, we will also follow up and see how we can help you get water. "They understand the importance of water in our daily lives.
Without water, our life is impossible, so we expect that if customers or consumers are not getting water, they will kindly approach us and we will find out how we can assist them to get water," he explained.
