Director of Research and Corporate Affairs at the Public Utilities Regulatory Commission (PURC), Dr Eric Obutey, has defended recent increases in utility tariffs, insisting that consumers are receiving value for money despite persistent complaints over erratic power supply and inconsistent water flow in parts of the country.
Speaking in an interview on Joy FM's Middaynews on Monday, April 14, Dr Obutey acknowledged the concerns of citizens facing blackouts and water shortages, but emphasised that utility service providers are operating within regulatory benchmarks set by the Commission.
Read also: Electricity tariffs up by 14.75%, water by 4.02% in latest review "There are clear benchmarks we use to monitor utilities, including system losses-both technical and commercial-along with the duration of outages per consumer.
From our latest assessments, most of these benchmarks are being met, which indicates compliance from the service providers," he explained.
