The Ghana Revenue Authority (GRA) says all charging entities must stop charging the one per cent Electronic Transfer Levy (E-Levy) from all their channels.
It said the directive took effect from the midnight of Wednesday, April 2.
A statement issued by the GRA and copied to The Ghanaian Times in Accra yesterday said, its Electronic Transfer Management and Assurance System would automatically return to a 'no charge' on all transactions posted to it by entities from midnight of yesterday. "Charging entities must immediately process refunds for any E-Levy amount deducted from customers effective from today April 2, 2025.
Entities are to establish an expedited refund process to handle such cases promptly and maintain proper documentation of all refunds processed.