The Greater Accra Office of the Public Utilities Regulatory Commission (PURC) in 2024 settled a total of 1,436 out of 1,444 complaints it received.
This represents 99 per cent of the complaints received.
In the same period last year, the Commission received 1726 complaints and 1582 were resolved, representing 92 per cent of complaints.
The Greater Accra Regional Manager of PURC, Mrs Gifty Bruce-Nelson, disclosed this at a news conference in Accra yesterday on the operations of the commission in the 2024 fiscal year.
