The Electricity Company of Ghana Limited (ECG) has denied claims circulating online that its staff caused a fire outbreak at a residential facility in Two-Streams, Koforidua, after carrying out a disconnection exercise. "These allegations are entirely false and should be disregarded" says a statement signed by Charles Nii Ayiku Ayiku, General Manager for External Communications.
He clarified that the affected customer owed the company GH¢6,519.38 in unpaid bills since September 2024.
The customer had been disconnected for non-payment of bills, but during a revenue mobilisation exercise on January 24, 2025, the ECG team discovered that the customer had illegally reconnected their electricity supply.
When the team attempted to disconnect the power again, the customer resisted and reportedly threatened the staff with a machete.