It's a struggle every time Foster Kudese.

a visually impaired National Service person at the University of Ghana attempts to send money or buy airtime from his mobile money account.

The process, which should usually take less than a minute, takes Foster about five to ten minutes, sometimes more. "It's very difficult.

Because we are using the talkback or voice-over on the phone, we have to wait to listen to whatever the phone is saying before choosing your option.