The Public Utilities Regulatory Commission (PURC) has directed the Ghana Water Company Limited (GWCL) to immediately restore water supply to residents in Greater Kumasi and its surrounding areas.
This follows reports of disruptions in water supply since Friday, December 13, 2024, affecting key areas such as Bantama, Atonsu, Santasi, and Ridge.
The PURC, in a statement, described the situation as unacceptable, emphasizing that it violates citizens' fundamental right to clean and safe water.
The Commission cited the Public Utilities Regulatory Commission (Consumer Service) Regulations, 2020 (L.I. 2413), which prohibits the denial of utility services without appropriate justification and review.