The Electricity Company of Ghana has launched it's first-ever infomercial system to enhance their services to customers.
The infomercial system was designed as essential channel, delivering up-to-date information about the company commercial operations and educating customer about the ECG Power App.
The Acting Managing Director of ECG, David Boadi Asamoah, who launched the system, said it was a step further to improve communication, customer satisfaction, and operational transparency.
Mr Asamoah indicated that the system would serve as an educational platform, offering customers real-time information on fault reporting, bill viewing through the ECG Power App, and safety protocols.