Yango implements new security features to protect riders and partner drivers in Ghana

Yango, an international tech company continues to upgrade security features of its ride hailing service in Ghana and is pleased to announce the implementation of comprehensive security enhancements aimed at ensuring the safety and well-being of both riders and partner drivers in the market.

Building upon existing safety features, Yango now offers additional security measures for both riders and drivers in Ghana.

In response to the evolving safety needs, Yango has introduced new features to further enhance security.

To empower drivers in ensuring their safety, Yango has implemented a conflict button feature, allowing them to record audio in case of safety incidents.

Tom Ofonime, General Manager of Yango in Ghana, emphasized the company’s unwavering commitment to safety, stating, “The safety and security of our riders and drivers are our top priorities

Other already existing safety features for drivers include display of riders rating, identity photo checks in special cases, display of alert zones & non-penalty configuration for drivers to be able to skip orders to the alert zones, display of point B for drivers in alert zones, display of riders profile picture, rating form to evaluate riders and in-app calls to support.

On the riders side, several safety features already exist which include route monitoring, trusted contacts, rating form to evaluate drivers, display of drivers rating , safety center, SOS button, support team which acts promptly, drivers document checks  among many others.