NCA organises consumer forum in Tamale to address telecommunication issues

He was optimistic that the draft Quality of Service (QoS) Regulations when passed, will be a game changer which will further underscore the NCA’s commitment to ensuring consumers receive the level of service they deserve.

‘’It is the NCA’s foresight that ensured that Ghana did not experience a total outage of internet services’’- Dr

Dr Anokye further addressed the recent internet outage and pointed out that it was “the Authority’s foresight that ensured that Ghana did not experience a total outage of internet services.”

She also hinted that Ghana will deploy 5G before the end of the year and announced that within the next few weeks, the NCA will announce the modalities for the deployment.

The Minister seized the opportunity to caution entities and individuals who deal with pre-registered SIMs as well as individuals who use their Ghana Cards for the registration of SIMs for others to cease immediately.

She finally commended the NCA for its commitment towards consumer protection and assured the general public that under the auspices of her Ministry, “the NCA will endeavour to seek and implement forward-looking measures that will safeguard the use and adoption of digital solutions”.

“It is evident that by coming together, we can demand accountability from Service Providers and bring about positive change