Customers fume over Databank closure

A notice has however been posted at the main entrance of the firm to inform customers about the reasons for the closure.

“I was sent by my boss to check if their offices were closed and indeed they have been closed”, one of the frustrated customers told Citi News‘ Hafiz Tijani.

Fund holders who are visiting the Kumasi branch of Databank were unhappy after visiting the offices of the firm.

“I have been here since November 29, and I was promised redemption in 10 working days, but my account hasn’t been credited since then

So I came here to check only for me to see that, the offices have been closed

Databank says, due to its inability to meet withdrawal demands, some clients have resorted to verbal abuse, threats and physical attacks on its staff hence the need for staff to start working remotely.

I was coming to withdraw some cash after they gave me two weeks, but I came here only for me to see the offices shut down”.