Police officers deployed to SIM registration centers in Kumasi over chaos

Police officers have been deployed to some SIM registration centers in the Ashanti Regional capital, Kumasi to avert possible chaos, after hundreds of customers whose SIM cards have been blocked thronged the various centers.

There is growing frustration among affected customers at the various centers who say they cannot access major services on their mobile phones like calls, data and mobile money transactions after their SIM cards were deactivated.

The customers claim that despite going through the re-registration successfully, they have had their SIM cards deactivated.

“We have been here for a couple of hours, and we were told that the system is not working because there is an access code that needs to be sent from NCA before registering our SIM cards

Most of us have already registered our SIMs cards, but they said that the registration is incomplete

Following the expiration of the extension of the deadline for all SIM cards to be linked to the Ghana Card, the National Communications Authority ordered telecommunication companies to deactivate persons who refused to adhere to the directive by end of November 2022.